An AI agent that sells your catalog, takes orders, and gets you paid, plus support that never sleeps, campaigns that convert, and a clean API when you'd rather build it yourself.
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Customers message the number they already know, and your catalog greets them.
Your catalog, live in the chat
Woven leather tote
TZS 85,000
Kente two-piece
TZS 70,000
Croc mini bag
TZS 65,000
Customers message at night, on weekends, in the middle of a rush. By the time someone replies, they have bought somewhere else.
Prices typed out by hand, totals on a calculator, payments chased by phone call. Every order costs you minutes.
A happy customer buys once and is never heard from again, because nobody had the time to send the next offer.
Ghala closes all three leaks, on the WhatsApp number your customers already have.
Ghala turns your WhatsApp Business number into a shop that answers, sells and follows up, without new apps for your customers.
Neema Joseph
WhatsApp · online
Yes, in stock today!
Woven leather tote
TZS 85,000
Pay now
Inbox
Your whole team answers from one official number. Orders, payments and the conversation behind them sit side by side, so nothing gets lost between phones.
AI agent
Trained on your catalog and FAQs, it replies in seconds, sends products with a pay link, and hands the chat to a person the moment it should.
✦ GHALA CAMPAIGN
Eid Mubarak, {{name}}! 20% off everything this week.
Campaigns
Send Meta-approved templates to the contacts you choose, personalised by name, and see who received, read and replied.
Answers product questions from your live catalog, sends the item with a pay link, and confirms the order once the money lands.
Woven leather tote
In stock · TZS 85,000
Pay TZS 85,000
Delivery fees, opening hours, return policy: the questions you answer fifty times a day, answered in seconds, any hour.
When a chat needs a person, the AI steps aside and your team picks it up in the inbox, with the whole conversation in front of them.
Ghala is built by Neurotech Africa, a Meta Business Partner. Every message you send runs on Meta's official WhatsApp Business Platform, and payments in the chat run through Snippe.
Trusted by
Products, prices and stock live in Ghala, and customers browse them in WhatsApp lists and product messages instead of waiting for photos.
ORDER #5RHT2W6Y
Woven leather tote
Quantity: 1
TotalTZS 85,000
Review & pay
Asha Boutique
Paid with M-Pesa
TZS 85,000
Sent to your Snippe wallet
Every order carries a pay link. Customers pay with M-Pesa, Airtel Money, Mixx by Yas, HaloPesa or a card, and the order confirms itself when the money lands.
NEW ARRIVALS
Habari Neema! The new kente two-pieces are in. 10% off for you until Sunday.
Shop now
Sent to 2,400 customersPick a segment, pick an approved template, send. Each message lands by name in the customer's own WhatsApp, and you see who read and replied.
order_delivered
Approved by MetaHi {{2}}, thank you for shopping with {{3}}. Your order {{4}} has been delivered.
Rate your order
Write the message, drop in variables for names and order numbers, add an image and buttons, and submit it for approval without touching code.
Snippe takes payments in the chat and on your storefront, with payouts to your Snippe wallet. Webhooks and the REST API connect Ghala to anything else you run. Google Sheets and Google Calendar are on the way.
See integrationsThe dashboard your team works from: orders with their payment status, the customer, and the WhatsApp conversation that made the sale.
A customer asks on WhatsApp. Your AI agent answers with the product and a pay link.
Lists and buttons inside WhatsApp guide each customer to the catalog, to payment, or to a person, so nobody types an essay to get help.
Karibu Asha Boutique! What would you like to do?
Browse the catalog
Pay for my order
Talk to a person
From merchants selling every day to dev teams shipping on the API, here is what people do with Ghala.
“Ghala is the fastest way to get WhatsApp Cloud API into production. Credentials, webhooks, and monitoring handled seamlessly.”
“Farmers across East Africa buy our ebooks and courses, receive their materials, and get support, all inside WhatsApp. Digital delivery is fully automated.”
“The traditional way takes 3+ hours of frustration. Ghala does it in under a minute.”
“Customers browse my cake designs, book custom orders, and join my baking classes on WhatsApp. The automated pickup and class reminders are a lifesaver.”
“Perfect for e-commerce. Easy setup, immediate results, and a clear lift in conversions.”
“Our agency deploys Ghala for clients in under 20 minutes, with excellent support every time.”
Everything you need to know about Ghala and how it serves your customers on WhatsApp.
Sell your catalog, automate support and get paid on WhatsApp, without growing your team.
