Human Handover
Seamless transition from AI to your team
When conversations need a human touch, the AI detects complexity and routes the chat to the right agent with full context. No repeated questions, no lost information.
23:47
Habari! Do you deliver to Dodoma?
Yes, delivery to Dodoma takes 2 days and costs TZS 5,000. Want me to add it to your order? AI · replied in 2 seconds
I'd like to talk about a refund on my last order.
No problem, connecting you with the team now.
Maria joined the conversation. AI paused
Smart Routing
Right agent, right time
Route conversations based on topic, language, priority, or team availability. Ensure every customer reaches someone who can help.
Full Context
No repeated questions
Agents see the entire conversation history, customer profile, and AI summary before they respond. Customers never have to explain themselves twice.
Team Inbox
Collaborate in real time
Assign, tag, and add internal notes to conversations. Your team stays aligned and customers get faster resolutions.
Ready to turn WhatsApp into a growth channel?
Sell your catalog, automate support, and get paid on WhatsApp, without growing your team.