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  • Getting Started
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    • Send Your First WhatsApp Message via API
    • Setting Up WhatsApp Webhooks
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    • Start Selling on WhatsApp
    • Set Up the AI Sales Agent
    • Get Paid with Snippe
  • Ai Automation
    • Configuring AI Auto-Reply for WhatsApp
    • Setting Up Human Handover Protocol
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    • WhatsApp Message Templates: Complete Guide
    • Bulk WhatsApp Messaging: Complete Campaign Guide
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  1. Help Center
  2. Commerce
  3. Get Paid with Snippe

Get Paid with Snippe

Connect Snippe to accept mobile money and cards in chat, track orders, and withdraw your balance to the bank.

Ghala uses Snippe for payments, so a WhatsApp conversation can end in a real, paid order: mobile money or card.

Connect Snippe

  1. Go to Commerce → Payments
  2. Click Connect Snippe
  3. Approve the connection in the secure OAuth window

You never share your Snippe password with Ghala, and you can disconnect at any time.

Checkout Links in the Chat

Once connected, the AI agent (or you) can drop a checkout link straight into any conversation:

Here's your secure checkout for 2× Coconut Body Oil: TZS 24,000
snippe.co/pay/kt-9F2A

The customer pays with mobile money or card, and the order flips to Paid the moment the payment lands.

Track Every Order

Each order in Commerce → Orders carries a full timeline (placed, payment link sent, payment received) plus the items, delivery address, and the payment reference so you can reconcile with Snippe.

Order statuses:

  • Paid: money received, ready to fulfil
  • Pending: checkout link sent, awaiting payment
  • Refunded: payment returned to the customer

Balance and Payouts

The Payments page shows your available balance and recent payouts. Click Withdraw to bank whenever you want to move money out. Payout references appear in the list so your records stay tidy.

Frequently Asked

Do my customers need a Snippe account? No. They just tap the link and pay with mobile money or card.

What currencies are supported? Payments settle in your local currency (TZS for Tanzanian merchants).

Where do I see failed payments? Sessions that were started but never paid stay visible under Payment links & sessions on the Payments page.

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On this page

  • Connect Snippe
  • Checkout Links in the Chat
  • Track Every Order
  • Balance and Payouts
  • Frequently Asked